Counselling Sessions
Life presents its set of challenges for everyone, and sometimes we need assistance navigating them. Counselling provides a confidential, safe space to explore emotions, behaviours, and thoughts, fostering growth and well-being.
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We offer supports in the following areas for young children, adolescents, young adults, adults and older individuals (including 65+):
Stress
Anxiety
Depression
Grief & Loss
Relationships
CPTSD/PTSD
Trauma
Pain/Pain Management
Sleep
Work related injury & other challenges
Academic challenges
School Refusal
Coping with life transitions
Self-esteem & confidence
Goal setting & personal development
Time management & organisational skills
Parent support
Geriatric psychology
Men’s Health
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Rate = $250 - Individual/Initial Counselling Session (50 minutes)
Weekday = $220* - Individual/Subsequent Counselling Session (50 minutes)
Clients with a Mental Health Treatment Plan (MHTP) are eligible for Medicare rebate ($98.95) which will be processed online. Please ensure we have a copy of your referral letter from your GP, Paediatrician or Psychiatrist. With a MHTP you are eligible for 10 individual sessions in each calendar year. To start your referring doctor will refer for up to 6 sessions at a time. After the 6th session, we will send a progress letter to your referring doctor. If you need more, they will refer you for further sessions. We are not a bulk billing clinic. If you have private health insurance you may be able to get some money back, please check with your insurer.
Clients receiving services through TAC or WorkSafe have a gap fee* to pay at each session.
Both the APS National Schedule and AAPi recommend a fee of $315 for a 40 to 60-minute consultation for 2024-2025. However, we set our fees below this recommended amount to make our services more accessible.
Client Retention Rate.
(Apr 2024–Apr 2025)
Nearly 8 out of 10 unique clients return for ongoing support, reflecting the trust they place in our caring approach.
*Disclaimer: These figures reflect client engagement, not treatment outcomes. Individual experiences differ. Psychological services do not guarantee specific outcomes.
The Service Process
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Our initial session is centered around understanding your concerns, aspirations, and the specific challenges you're facing. This lays the foundation for our journey together.
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Using evidence-based therapeutic techniques such as Acceptance Commitment Therapy (ACT), Cognitive Behavioural Therapy (CBT), Mindfulness, Level 2 Training in Gottman Method Couples Therapy and Positive Parenting techniques, we cater our approach to fit individual and family needs.
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Counselling and support sessions typically last 50 minutes. The number of sessions required will vary based on individual circumstances and goals.
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At our clinic, we prioritise your convenience and security. That's why we use Halaxy for our telehealth sessions. With Halaxy, you don't need to download or install any software. You’ll need to grant Halaxy access to your microphone and camera for it to work. Simply access our session link from any device - whether it's your mobile, computer, or laptop - and you're all set for our consultation. Your ease is our commitment.
Client Commitment Over Time.
From April 2024 to April 8, 2025, 94.9% of 312 scheduled counselling appointments were attended (Chart 1), showing booked sessions happen as planned—our clients truly value their time with us. Over a longer view, our attendance rate climbed from 85% in late 2023 to 92% by early 2025 (Chart 2), a reflection of that trust. Along the way, we’ve introduced client summary emails and data-informed sessions—where clients complete forms to deepen their insights—enhancing the support we offer.
*Disclaimer: These figures reflect client engagement, not treatment outcomes. Individual experiences differ. Psychological services do not guarantee specific outcomes.
Your Session
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To maximise the benefits of your session, consider making a list of topics or concerns you wish to discuss. This can serve as a guide and help address primary challenges during our time together.
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Feedback & Reflection
After each session, it can be beneficial to reflect on the discussions, insights, and strategies shared. This reflective practice aids in internalising the therapeutic process.
Tailored Strategies
Based on our discussions, you'll receive personalised strategies, tools, or exercises to implement in your daily life or specific situations.
Appointments by Business Day.
Counselling appointments are scheduled throughout the week, with Thursday being the most popular day at 25.6% of bookings for year beginning April 2024 to 8th April 2025.